Help and Support
OSM provides an in-house dedicated support desk.
Submit a Support Ticket Through Our Customer Portal (24/7/365)
For technical, billing or sales support, Click Here to submit a Support ticket. Your ticket will be tracked until the issue has been resolved.
Can't log into your customer account...?
If you don't have a login for our customer portal, or can't get your password reset, you can also use this form.
Monday through Friday (9:00 a.m. - 5:00 p.m. EST).
613.969.0626 or 1.888.402.2681 (ext 2 for support, or ext 3 for billing)